Part-Time Universal Banker: Elevate Customer Banking

Truist Wealth; Hickory (NC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid vacation

Paid sick days

Paid holidays

Job summary

Truist Wealth is seeking a customer-focused professional to provide timely client transactions, educate on digital banking, and identify opportunities to better serve clients. The role emphasizes accurate record-keeping, adherence to controls, and collaboration with branch teams to deliver Truist solutions.

Responsibilities include handling complex and standard transactions, promoting self-service tools, and supporting a proactive client outreach approach.

Qualifications

• High school diploma or equivalent.
• Two years teller, cash handling or client service experience.
• Six months client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to use PC keyboard and common software for branch operations.
• Ability to multi-task under time constraints.
• Proficiency in basic computer applications (Microsoft Office).
• Ability to travel to accommodate staffing needs and occasional locale changes.

Responsibilities

• Provide a distinctive client experience by engaging clients, handling transactions, and uncovering needs.
• Educate clients on digital self-service solutions (ATMs, Online/Mobile Banking).
• Support sales by identifying client needs or opportunities and referring to branch team or specialists.
• Understand Integrated Relationship Management (IRM) to deliver Truist expertise.
• Participate in Retail Community Bank Leadership routines and trainings.
• Maintain adherence to internal controls, procedures, and risk management policies.
• Serve as secondary contact for new account openings and problem resolution, handling workload as branch needs dictate.

Skills

Teller/cash handling experience

Client relationship building

Sales experience

Excellent interpersonal skills

Multi-tasking

PC/Office software proficiency

Ability to travel

Weekend/extended hours availability

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist Wealth is seeking a customer-focused professional to provide timely client transactions, educate on digital banking, and identify opportunities to better serve clients. The role emphasizes accurate record-keeping, adherence to controls, and collaboration with branch teams to deliver Truist solutions.

Responsibilities include handling complex and standard transactions, promoting self-service tools, and supporting a proactive client outreach approach.