Part-Time Ticket Agent & Customer Service (Evenings)

Boston-Express-Bus; Salem (NH); On-site; USD 19,000 - 28,000; Part time

Job summary

Boston Express in Salem, NH is hiring a part-time Ticket Agent / Customer Service Representative to assist travelers, process ticket transactions on our Windows-based system, and help maintain a clean terminal.

Candidates should be available 12:00 pm–5:30 pm with 3-4 shifts weekly, including some Saturdays or holidays. Bilingual skills add value; strong customer service and ability to work independently or in a team.

Qualifications

• Customer service experience preferred.
• Availability for weekend/holiday shifts is required.
• Ability to work in a busy, passenger-focused environment.

Responsibilities

• Assist callers and travelers and complete ticket transactions with the Windows-based ticketing computers.
• Direct passengers and provide information with patience.
• Sell tickets and manage cash drawer.
• Maintain terminal cleanliness between bus schedules.
• Stand for long periods and multitask during peak times.

Skills

Customer service

Cash handling

Multitasking

Bilingual

Communication

Tools

Windows-based ticketing system

Job description

Boston Express in Salem, NH is hiring a part-time Ticket Agent / Customer Service Representative to assist travelers, process ticket transactions on our Windows-based system, and help maintain a clean terminal.

Candidates should be available 12:00 pm–5:30 pm with 3-4 shifts weekly, including some Saturdays or holidays. Bilingual skills add value; strong customer service and ability to work independently or in a team.