Part-Time Testing Center Specialist (Pottstown)

Montgomery County Community College; Pottstown, Northern (Montgomery County, KY); Hybrid; USD 20,664,000 - 30,307,000; Part time

Job summary

Montgomery County Community College’s Pottstown campus seeks a Part-Time Testing Center Specialist to support student testing by scheduling, administering, and proctoring exams. The role includes processing exemptions and back-up support for Library and Tutorial Services front-line duties.

The position requires a High School diploma or GED with 2 years of related experience (Associate’s degree preferred), strong computer skills, and excellent communication and customer service abilities.

Qualifications

• High School diploma or GED required with 2 years work related experience required OR
• Proficiency in computer skills
• Excellent communication, both written and oral
• Excellent customer service skills

Responsibilities

• Support students and faculty with their testing needs. Make appointments for testing, administer and proctor tests and facilitate the return of tests to faculty ensuring strict confidentiality.
• Complete and maintain proctor trainings and certifications.
• Process transcripts for placement and testing exemptions
• Assist with Library circulation desk and Tutorial Services front-line services as needed.
• Performs related duties as assigned.

Skills

Customer service

Communication

Computer skills

Multitasking

Attention to detail

Education

High School diploma or GED

Associate’s degree preferred

Job description

The Testing Center Specialist is an integral member of the Academic Support team, with a primary role of providing support for students in the area of placement and course testing by scheduling, administering, and proctoring tests. Additional testing services responsibilities include data entry of testing exemptions. The Part Time Testing Center Specialist will also provide back-up support to Library and Tutorial Services front line services, as needed.

This position is based out of the Pottstown campus and is 25 hours per week, Monday through Friday, from 9am to 2pm.

This position requires the PA Child Abuse Clearance, PA State Police Check, and FBI Fingerprints to be submitted before the first day of employment.

• Support students and faculty with their testing needs. Make appointments for testing, administer and proctor tests and facilitate the return of tests to faculty ensuring strict confidentiality.

• Complete and maintain proctor trainings and certifications.
• Process transcripts for placement and testing exemptions
• Assist with Library circulation desk and Tutorial Services front-line services as needed.
• Performs related duties as assigned.

Education/Training/Work Experience:

• High School diploma or GED required with 2 years work related experience required OR
• Associate’s degree may be preferred
• Proficiency in computer skills
• Excellent communication, both written and oral
• Excellent customer service skills

Specialized Knowledge & Skills:

• Knowledge of appointment scheduling software and data processing
• Customer service experience

Additional Information Required:

• Ability to multitask
• Attention to detail
• Ability to maintain confidentiality
• Ability to prioritize workload
• Ability to use some discretion and judgment
• Ability to work within a team-oriented settingMontgomery County Community College is committed to assuring equal opportunity to all persons and does not discriminate on the basis of race, color, religion, religious creed, sex, pregnancy, ancestry, national origin, age, affectional or sexual orientation, genetic information, gender identity, gender presentation, veteran’s status, marital status or disability in its educational programs, activities, or employment practices as required by Title IX of the Educational Amendment of 1972, section 504 of the Rehabilitation Act of 1973, and other applicable statutes.

Inquiries concerning Title IX relating to equal opportunity on the basis of sex should be referred to: Title IX Coordinator, Mikiba W. Morehead, Ed.D., TNG, LLC, at [e-mail].

All other equal opportunity inquiries, including those based upon disability, should be referred to: The Director of Equity, Diversity & Belonging, at [e-mail] or 215-619-7383.