Part-Time Teller: Member Service & Cross-Sell Focus

Cal Coast Credit Union; La Mesa (CA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Wellness program

Employee activity program

Job summary

California Coast Credit Union is seeking a Teller at various levels to provide exceptional member service by processing transactions and handling requests. The role involves referring product opportunities to Personal Financial Representatives and maintaining policy compliance within a team environment.

The position supports back-end balancing tasks, cross-functional collaboration, and adherence to BSA/AML controls. Strong communication and reliability are essential in a busy branch setting.

Qualifications

• Excellent communication skills; sound judgment and attention to detail.
• Active listening in communications with others, giving full attention and listening to understand.
• Empathy, self-reflection, and adjustment of own behaviors to build relationships.

Responsibilities

• Process member transactions and requests accurately and timely.
• Greet members with a friendly, outgoing and positive demeanor.
• Ensure sales and service goals are met.
• Refer members to appropriate staff for sales opportunities.
• Adhere to cash, key and dual control policies and procedures.
• Adhere to security and robbery procedures.
• Complies with all other policies and procedures.

Skills

Communication skills

Active listening

Empathy

Emotional intelligence

Education

High school diploma or equivalent

Tools

Microsoft Windows

Job description

California Coast Credit Union is seeking a Teller at various levels to provide exceptional member service by processing transactions and handling requests. The role involves referring product opportunities to Personal Financial Representatives and maintaining policy compliance within a team environment.

The position supports back-end balancing tasks, cross-functional collaboration, and adherence to BSA/AML controls. Strong communication and reliability are essential in a busy branch setting.