Member Services Teller - Grow Relationships & Cross-Sell

California Credit Union; Los Angeles (CA); On-site; USD 38,000 - 50,000; Full time

Job summary

California Credit Union is looking for a Member Service Representative based in Los Angeles, responsible for providing exceptional service through face-to-face interactions and assisting members with various financial transactions. The role includes processing transactions, maintaining cash drawers, and identifying opportunities for cross-selling Credit Union products.

Candidates should have a background in sales and customer service, and a high school diploma or GED is required. Join us to enhance member satisfaction and support branch sales goals.

Qualifications

• Sales and new account background highly desirable.
• Ability to work in a fast-paced environment.
• High degree of accuracy.
• Effective problem solving and communication skills.
• Ability to work well in a team-oriented environment.

Responsibilities

• Provide timely and courteous service to all branch members.
• Process branch member transactions efficiently and accurately.
• Maintain cash drawer in accordance with policy.
• Identify opportunities for cross-selling services.
• Respond to member inquiries via telephone, mail, or email.

Skills

Sales background

Customer service

Cash handling

Communication skills

Teamwork

Education

High school diploma or GED

Job description

California Credit Union is looking for a Member Service Representative based in Los Angeles, responsible for providing exceptional service through face-to-face interactions and assisting members with various financial transactions. The role includes processing transactions, maintaining cash drawers, and identifying opportunities for cross-selling Credit Union products.

Candidates should have a background in sales and customer service, and a high school diploma or GED is required. Join us to enhance member satisfaction and support branch sales goals.