Member Services Teller Growth Path & Sales

California Coast Credit Union; Escondido (CA); On-site; USD 26,000 - 36,000; Full time

Job summary

California Coast Credit Union in Escondido, CA seeks a full-time Teller to deliver exceptional member service by processing transactions, handling cash, and referring products. You will support daily branch operations, balance cash drawers, and maintain product knowledge while upholding BSA/AML compliance standards.

The role emphasizes accurate transaction processing, cross-selling opportunities, and teamwork in a friendly, member-focused environment.

Qualifications

• A high school diploma or equivalent is desired.
• Teller I: Previous sales, member service, and cash handling experience in a financial institution is preferred.
• Teller II: 1 year experience in a financial institution as a teller plus proven successful performance in sales, member service and cash handling.
• Teller III: 3 years experience in a financial institution as a teller plus proven successful performance in sales, member service and cash handling.
• Excellent communication skills; sound judgment and attention to detail.
• Ability to operate standard business machines such as computer, printer, fax, copier and telephonic devices.

Responsibilities

• Process member transactions and requests accurately and timely.
• Greet members with a friendly, outgoing and positive demeanor.
• Ensure sales and service goals are met.
• Refer members to appropriate staff for sales opportunities.
• Adhere to cash, key and dual control policies and procedures.
• Adhere to security and robbery procedures.
• Complies with all other policies and procedures.
• Work is primarily performed within an office setting. Some standing and occasional walking may be required.

Skills

Cash handling

Sales

Communication

Problem solving

Time management

Education

High school diploma or equivalent

Teller experience (I/II/III)

Job description

California Coast Credit Union in Escondido, CA seeks a full-time Teller to deliver exceptional member service by processing transactions, handling cash, and referring products. You will support daily branch operations, balance cash drawers, and maintain product knowledge while upholding BSA/AML compliance standards.

The role emphasizes accurate transaction processing, cross-selling opportunities, and teamwork in a friendly, member-focused environment.