Part-Time Member Services Pro — Banking & Transactions

California Credit Union; La Mesa (CA); On-site; USD 29,000 - 36,000; Full time

Job summary

California Credit Union is seeking a Member Service Representative to join a busy branch, delivering exceptional, face-to-face member service while handling deposits, withdrawals, and related transactions. You will identify cross-sell opportunities and guide members to suitable products within the branch network.

Applicants should have at least a high school diploma and one year of customer service or cash handling experience.

Qualifications

• Experience in sales and new accounts is desirable.
• Ability to work in a fast-paced environment.
• Strong communication and problem-solving skills.
• Team-oriented with attention to detail.

Responsibilities

• Provide courteous service and handle financial transactions.
• Process deposits, withdrawals, transfers, and other transactions.
• Cross-sell Credit Union products and refer members to partners.
• Maintain accuracy and balance cash drawer daily.
• Respond to member inquiries promptly via phone, mail, or email.
• Participate in marketing campaigns and referral programs.
• Follow laws and Credit Union policies.

Skills

Customer service

Sales experience

Education

High school diploma or GED

Job description

California Credit Union is seeking a Member Service Representative to join a busy branch, delivering exceptional, face-to-face member service while handling deposits, withdrawals, and related transactions. You will identify cross-sell opportunities and guide members to suitable products within the branch network.

Applicants should have at least a high school diploma and one year of customer service or cash handling experience.