Part-Time Teller: Fast-Paced Cash & Customer Care

Santander US; Yardley (Bucks County); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Santander Benefits

Job summary

Santander US is seeking a Teller to support customer banking needs, handle transactions, and maintain accurate cash drawers. You will engage customers, educate on self-service options, and help uphold risk and compliance standards.

The role requires a high school diploma or GED and 6+ months of cash handling and customer service experience. Weekend/evening hours are possible, with opportunities to assist nearby branches as needed.

Qualifications

• High school diploma or GED is required.
• 6+ months cash handling experience.
• 6+ months customer service experience.
• Excellent customer service and problem-solving skills.
• Ability to identify risk and follow policies.
• Attention to detail and accuracy.
• Computer proficiency and basic math skills.
• Willingness to work weekends and evenings.

Responsibilities

• Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.
• Responsibilities may extend to supporting nearby branch locations based on business necessity.

Skills

Cash handling

Customer service

Communication

Attention to detail

Digital tools

Education

High school diploma, GED

Tools

Microsoft Office

Job description

Santander US is seeking a Teller to support customer banking needs, handle transactions, and maintain accurate cash drawers. You will engage customers, educate on self-service options, and help uphold risk and compliance standards.

The role requires a high school diploma or GED and 6+ months of cash handling and customer service experience. Weekend/evening hours are possible, with opportunities to assist nearby branches as needed.