Bank Teller: Customer Service & Cash Transactions

Santander Consumer USA Inc.

Northern (KY)

Hybrid

USD 30,000 - 47,000

Full time

14 days+

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Benefits offered by this job

Santander Benefits

Job summary

Santander Consumer USA Inc. is seeking a Teller to assist customers with banking needs, process transactions, and maintain accurate cash drawer balances. You will provide exceptional service, defend against fraud, and cross-sell relevant products while following bank policies.

Responsibilities include handling deposits, withdrawals, transfers, and supporting nearby branches as needed. The role requires a high school diploma and at least 6 months in cash handling and customer service, with

Qualifications

6+ Months Cash Handling experience - Required.
6+ Months Demonstrated customer service experience - Required.
Excellent customer service skills and a passion for helping others.
Ability to identify and elevate concerns of risk to appropriate channels.
Ability to follow directions, policies, and procedures.

Responsibilities

Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
Process transactions, including deposits, withdrawals, and transfers.
Handle cash and maintain accurate cash drawer balances.
Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
Recognize opportunities and cross-sell bank products to deepen customer relationships.
Engage customers and leverage digital tools to educate them on self-service options.
Assist with custodianship, audits, and other operational tasks.
Maintain a clean and organized work area, to create a welcoming environment for customers.