Customer-Centric Teller: Cash, Service & Solutions

Santander Consumer USA Inc.; New York (NY); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander Consumer USA Inc. is seeking a Teller to assist customers with banking needs, process transactions, and maintain cash accuracy in a fast-paced branch environment.

You will welcome customers, handle deposits and withdrawals, and support branch operations with diligence. This role requires 6+ months cash handling and customer service experience, a high school diploma, and comfort with digital tools. Weekend/evening hours may apply; base pay ranges from 30,000 to 47,000 USD per year.

Qualifications

• 6+ months cash handling experience.
• 6+ months demonstrated customer service experience.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools and technology to engage customers.
• Energetic, organized and able to multi-task in a fast-paced environment.

Responsibilities

• Provide an elevated level of customer service by welcoming customers and assisting with banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management protocols to prevent fraud.
• Recognize opportunities and cross-sell bank products to deepen relationships.
• Engage customers and educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean, welcoming branch environment.

Skills

Cash Handling

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander Consumer USA Inc. is seeking a Teller to assist customers with banking needs, process transactions, and maintain cash accuracy in a fast-paced branch environment.

You will welcome customers, handle deposits and withdrawals, and support branch operations with diligence. This role requires 6+ months cash handling and customer service experience, a high school diploma, and comfort with digital tools. Weekend/evening hours may apply; base pay ranges from 30,000 to 47,000 USD per year.