Bank Teller: Fast, Friendly Service & Transactions

Santander Consumer USA Inc.; Massachusetts; On-site; USD 30,000 - 47,000; Full time

Job summary

Santander Consumer USA Inc. is seeking a Teller to assist customers with various financial needs and engage in transactional processing. You will provide excellent service, handle cash, and cross-sell banking products while maintaining accuracy and compliance.

The role requires a high school diploma or GED, 6+ months cash handling experience, and strong communication skills. Weekend and evening hours are possible, with a focus on accuracy and customer satisfaction.

Qualifications

• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate risk concerns to appropriate channels.
• Ability to follow directions, policies and procedures.
• Strong listening and communication skills.

Responsibilities

• Provide elevated customer service by welcoming customers and assisting with banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management procedures to prevent fraud.
• Cross-sell bank products to deepen customer relationships.

Skills

Cash Handling

Customer Service

Education

High school diploma or GED

Job description

Santander Consumer USA Inc. is seeking a Teller to assist customers with various financial needs and engage in transactional processing. You will provide excellent service, handle cash, and cross-sell banking products while maintaining accuracy and compliance.

The role requires a high school diploma or GED, 6+ months cash handling experience, and strong communication skills. Weekend and evening hours are possible, with a focus on accuracy and customer satisfaction.