Part-Time Teller: Customer-Focused Cash Expert

Banco Santander SA; Brockton (MA); On-site; USD 30,000 - 47,000; Part time

Job summary

Banco Santander SA in Brockton, MA is seeking a Part Time Teller to assist customers with everyday banking needs, process transactions, and provide a high level of service. You will manage cash, adhere to policies, and support branch operations in a dynamic retail banking environment.

The role emphasizes accuracy, strong communication, and the ability to educate customers on digital self-service options while contributing to risk management and customer satisfaction.

Qualifications

• High school diploma, GED or equivalent.
• 6+ months cash handling experience.
• 6+ months demonstrated customer service experience.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced environment.
• Understands the necessity and value of accuracy and attention to detail.

Responsibilities

• Assist customers with banking needs and process transactions.
• Provide exceptional customer service, resolve concerns and escalate as needed.
• Handle cash and maintain accurate cash drawer balances.
• Follow bank policies and risk management protocols to prevent fraud.
• Cross-sell bank products to deepen customer relationships.
• Educate customers on self-service options using digital tools.
• Support custodianship, audits and other operational tasks.
• Maintain a clean and organized workspace and flex to support nearby branches.

Skills

Cash handling

Customer service

Attention to detail

Digital tools

Effective communication

Education

High school diploma, GED or equivalent

Tools

Microsoft Office

Job description

Banco Santander SA in Brockton, MA is seeking a Part Time Teller to assist customers with everyday banking needs, process transactions, and provide a high level of service. You will manage cash, adhere to policies, and support branch operations in a dynamic retail banking environment.

The role emphasizes accuracy, strong communication, and the ability to educate customers on digital self-service options while contributing to risk management and customer satisfaction.