Part-Time Teller: Customer Experience & Digital Banking

M&T Bank; Manchester (NH); On-site; USD 25,000 - 36,000; Part time

Job summary

M&T Bank's Manchester Branch is hiring a Part-Time Teller to handle retail cash and customer service, with 25 hours per week and weekend availability. The role emphasizes accurate transaction processing and digital engagement.

You will balance transactions, assist customers, and support branch operations while complying with policy and AML/KYC requirements. A minimum of 6 months of cash handling or customer service experience is required.

Qualifications

• High school diploma or GED required; minimum 6 months of customer service experience including data entry or cash handling.
• Proven verbal communication skills and ability to interact professionally with customers.
• Proficient with basic computer tasks and internet use.

Responsibilities

• Adhere to customer service standards and provide a differentiated experience.
• Balance and process customer transactions accurately following policy.
• Engage customers in lobby & digital demonstrations; identify self-service opportunities.
• Take ownership of escalated account service issues until resolution; log complaints.

Skills

Retail cash handling

Customer service

Verbal communication

Interpersonal skills

Time management

Data entry

Digital fluency

Attention to detail

Education

High school diploma or GED

Job description

M&T Bank's Manchester Branch is hiring a Part-Time Teller to handle retail cash and customer service, with 25 hours per week and weekend availability. The role emphasizes accurate transaction processing and digital engagement.

You will balance transactions, assist customers, and support branch operations while complying with policy and AML/KYC requirements. A minimum of 6 months of cash handling or customer service experience is required.