Part Time Teller

WMCU Partnership; Big Rapids (MI); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

401K plus up to 9% company contributed

Flexible schedule

Paid time off

Annual merit increase

Employee Assistance Program

Job summary

West Michigan Credit Union in Big Rapids, MI is seeking a Part Time Teller to provide members with friendly, confidential service while handling transactions in person, by phone, or by mail. This role emphasizes accuracy, attention to detail, and compliance with BSA/AML procedures.

You will balance cash drawers, greet members, process withdrawals, answer phones, and work toward teller referral goals. A high school diploma or GED and cash-handling experience are required; flexible schedule

Qualifications

• Team player attitude.
• High school diploma or GED required.
• 1+ years of cash handling experience.
• Outstanding customer service skills.
• Must have excellent written and oral communication skills.
• Good organizational skills and attention to detail.
• Able to pass a background check.

Responsibilities

• Balance checks and cash drawer daily; report discrepancies.
• Greet members; provide courteous, professional transactions to help meet financial goals.
• Manage time efficiently; seek opportunities to learn and grow.
• Demonstrate flexibility and positive attitude in complex situations.
• Cash share drafts/checks and process withdrawals after verification.
• Answer phones promptly and professionally.
• Meet and exceed teller referral goals.
• Follow safety procedures for robbery and emergencies; report suspicious activity.

Skills

Team player

Cash handling

Customer service

Written & oral comms

Attention to detail

Background check pass

Education

High school diploma or GED

Job description

West Michigan Credit Union is looking for an enthusiastic individual to join our team as a Part Time Teller in the Big Rapids area. Our Tellers are responsible for providing members with professional and confidential service while handling their transactions by phone, in person, or by mail.

What We’re Looking For

• Team player attitude.
• High school diploma or GED required.
• 1+ years of cash handling experience.
• Outstanding customer service skills.
• Must have excellent written and oral communication skills.
• Good organizational skills and attention to detail.
• Able to pass a background check.

What You’ll Do

• Balance your checks and a cash drawer every day and report any discrepancies to your supervisor.
• Greet and welcome members to the credit union in a courteous, professional and timely manner, providing prompt, accurate and efficient member transactions to help members meet their financial goals.
• Manage time efficiently and take initiative within the branch; seek opportunities to develop or enhance knowledge.
• Demonstrate flexibility and a positive attitude when faced with complex situations.
• Cash share drafts/checks and process withdrawals; pay out money after verification of signatures and member balances.
• Answer phones promptly and professionally.
• Meet and exceed teller referral goals.
• Follow safety and security procedures regarding robbery and emergency situations, secure areas, and communicate suspicious activity to management.
• Understanding of all policies and procedures and compliance related issues, specifically BSA/AML and OFAC.

Our Benefits

• 401K plus up to 9% company contributions
• Flexible schedule
• Paid time off (10 holidays, PTO, birthday day & volunteer time)
• Annual merit increase
• Employee Assistance Program

Your Future

Approximately half of our current team members have advanced through promotions or transfers within the Credit Union. We make it a priority to promote internal candidates whenever feasible, taking your professional goals into careful consideration. Join us and embark on a journey towards personal growth, where you’ll have the opportunity to develop new skills, expand your knowledge, and accomplish goals that enhance both your professional career and personal life.

Who We Are

West Michigan Credit Union is a division of WMCU. WMCU is a not-for-profit financial cooperative that proudly serves members at 11 locations across West Michigan. We are a local member owned and operated credit union that strives to meet our members where they are at, help them to grow financially and celebrate their successes. With a passion for community involvement, we are committed to supporting the communities our members and team members call home.

WMCU is an Equal Employment Opportunity (EEO) employer, ensuring fair and unbiased employment practices.