Part Time Teller

West Michigan Credit Union; Big Rapids (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401K contributions

Flexible schedule

Paid time off

Annual merit increase

Employee Assistance Program

Job summary

West Michigan Credit Union in Big Rapids is seeking a part-time teller to provide professional, confidential service to members in person, by phone, or by mail, while accurately handling transactions. The role requires cash handling experience, a high school diploma or GED, and strong customer service and communication skills.

You will balance cash drawers daily, greet members, process withdrawals, respond to inquiries, and support branch operations with a flexible schedule and growth

Qualifications

• High school diploma or GED required.
• 1+ years of cash handling experience.
• Outstanding customer service skills.
• Excellent written and oral communication skills.
• Good organizational skills and attention to detail.
• Able to pass a background check.

Responsibilities

• Balance checks and cash drawer daily and report discrepancies to supervisor.
• Greet and welcome members, providing prompt, accurate and efficient member transactions.
• Manage time efficiently and seek opportunities to develop knowledge.
• Demonstrate flexibility and a positive attitude in complex situations.
• Cash share drafts/checks and process withdrawals after verification.
• Answer phones promptly and professionally.
• Meet and exceed teller referral goals.
• Follow safety and security procedures for emergencies and suspicious activity.
• Understand policies and compliance issues, including BSA/AML and OFAC.

Skills

Team player attitude

Outstanding customer service skills

Excellent written and oral comunicação

Good organizational skills

Able to pass a background check

Education

High school diploma or GED

Job description

Description

West Michigan Credit Union is looking for an enthusiastic individual to join our team as a Part Time Teller in the Big Rapids area. Our Tellers are responsible for providing members with professional and confidential service while handling their transactions by phone, in person, or by mail.

What We’re Looking For:

• Team player attitude.
• High school diploma or GED required.
• 1+ years of cash handling experience.
• Outstanding customer service skills.
• Must have excellent written and oral communication skills.
• Good organizational skills and attention to detail.
• Able to pass a background check.

What You’ll Do:

• Balance your checks and a cash drawer every day and report any discrepancies to your supervisor.
• Greet and welcome members to the credit union in a courteous, professional and timely manner, providing prompt, accurate and efficient member transactions to help members meet their financial goals.
• Manage time efficiently and take initiative within the branch; seek opportunities to develop or enhance knowledge.
• Demonstrate flexibility and a positive attitude when faced with complex situations.
• Cash share drafts/checks and process withdrawals; pay out money after verification of signatures and member balances.
• Answer phones promptly and professionally.
• Meet and exceed teller referral goals.
• Follow safety and security procedures regarding robbery and emergency situations, secure areas, and communicate suspicious activity to management.
• Understanding of all policies and procedures and compliance related issues, specifically BSA/AML and OFAC.

Our Benefits

• 401K plus up to 9% company contributions
• Flexible schedule
• Paid time off (10 holidays, PTO, birthday day & volunteer time)
• Annual merit increase
• Employee Assistance Program

Your Future:

Approximately half of our current team members have advanced through promotions or transfers within the Credit Union. We make it a priority to promote internal candidates whenever feasible, taking your professional goals into careful consideration. Join us and embark on a journey towards personal growth, where you’ll have the opportunity to develop new skills, expand your knowledge, and accomplish goals that enhance both your professional career and personal life.

Who We Are:

West Michigan Credit Union is a division of WMCU. WMCU is a not-for-profit financial cooperative that proudly serves members at 11 locations across West Michigan. We are a local member owned and operated credit union that strives to meet our members where they are at, help them to grow financially and celebrate their successes. With a passion for community involvement, we are committed to supporting the communities our members and team members call home.

WMCU is an Equal Employment Opportunity (EEO) employer, ensuring fair and unbiased employment practices.