Part-Time Telephone Operator — Flexible Hours & Benefits

Moraine Valley Community College; Palos Hills (IL); On-site; USD 17,908 - 24,796; Part time

Benefits offered by this job

Health benefits

Tuition assistance

SURS retirement plan

Vacation days

Personal days

Sick days

Holidays

Flexible Spending Account

403B options

Tuition waivers

Job summary

Moraine Valley Community College is seeking a part-time Telephone Operator at the Main Campus within Information Technology. The role serves as the first contact for callers, operates the attendant console, and routes inquiries while supporting student success and positive customer relations.

Essential duties include handling calls, updating directories, and providing clerical support. Regular hours are Mon–Fri 1–5 p.m., with summer hours 12–5 p.m. Paid at $15.46/hour with comprehensive benefits.

Qualifications

• High school diploma or GED required.
• 0-3 months related experience or training.
• Ability to read and comprehend instructions, short correspondence, and memos.
• Ability to write correspondence.
• Strong verbal communication skills.
• Effective interpersonal skills.
• Ability to work independently.
• Maintain composure during times of high call volumes.
• Typing and computer skills.

Responsibilities

• Operates telephone system to relay incoming, outgoing and interoffice calls.
• Assists customers during low call volumes and addresses needs.
• Answers questions with appropriate information about college information, departments and calendar.
• Directs calls to the proper person or area.
• Responds to questions regarding telephone systems.
• Maintains directory data.
• Reports telephone emergencies and coordinates repairs.
• Distributes, records, programs and maintains loaner cellular devices.
• Maintains spreadsheets of extensions and inventory, creates manuals for users, and assists in training.

Skills

Verbal communication

Interpersonal skills

Reading comprehension

Writing skills

Independent work

Calm under pressure

Typing ability

Computers basic

Education

High school diploma or GED

Job description

Moraine Valley Community College is seeking a part-time Telephone Operator at the Main Campus within Information Technology. The role serves as the first contact for callers, operates the attendant console, and routes inquiries while supporting student success and positive customer relations.

Essential duties include handling calls, updating directories, and providing clerical support. Regular hours are Mon–Fri 1–5 p.m., with summer hours 12–5 p.m. Paid at $15.46/hour with comprehensive benefits.