Part-Time Tech Sales Support Specialist

Victra - Verizon Authorized Retailer; Altavista (VA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Paid Training

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Career Advancement Opportunities

Job summary

Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Support Representatives who deliver world-class service to Every Guest. Every Time.

From supporting our team's sales process to sharing your product knowledge, you will connect our guests to what matters most. You will be the face of Victra! We offer endless opportunities for advancement and a supportive team environment.

Qualifications

• High school diploma or GED.
• One or more years of customer service, preferably in retail or service.
• Willingness to work evenings, weekends, holidays, and peak periods.
• At least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Work alongside peers and store leaders to support account reviews, accessory recommendations, data transfers, and customer queue triage during heavy traffic periods.
• Lead on merchandising, store cleanliness and operational functions.
• Deliver outstanding customer service during every guest interaction, ensuring a positive and memorable visit.
• Conduct thorough account reviews to understand guest needs and present product and service recommendations.
• Be a passionate guest advocate and connect with guests while having fun doing it.
• Provide product benefits and solution recommendations through exceptional customer service.
• Create personal connections with guests to make tech look simple.
• Support a fast-paced store environment by assisting the team with guest interactions and follow-through.

Skills

Customer service

Retail experience

Communication

Education

High school diploma or GED

Job description

Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Support Representatives who deliver world-class service to Every Guest. Every Time.

From supporting our team's sales process to sharing your product knowledge, you will connect our guests to what matters most. You will be the face of Victra! We offer endless opportunities for advancement and a supportive team environment.