Part-Time In-Store Tech Sales Support Specialist

Victra; Brandon (MS); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Paid Training

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Career Advancement Opportunities

Job summary

Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Support Representatives who deliver world-class service to Every Guest. Every Time.

From supporting our team's sales process to sharing your product knowledge, you will connect our guests to what matters most. You will be the face of Victra! As a part-time Victra Sales Support Representative, you'll have the chance to shape your career in one of our retail stores, using your talents and customer service

Qualifications

• High school diploma or GED.
• One or more years of customer service, preferably in a retail or service environment.
• Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
• At least 18 years of age.
• Demonstrated experience communicating with customers to find solutions.
• Legally authorized to work in the United States.
• Physical requirements: ability to lift 10 pounds; stand for long periods.

Responsibilities

• Work alongside peers and store leaders to support account reviews, accessory recommendations, data transfers, and customer queue triage during heavy traffic periods.
• Take the lead on merchandising, store cleanliness and operational functions.
• Deliver outstanding customer service during every guest interaction, ensuring each visit is a positive and memorable experience.
• Conduct thorough account reviews to understand guest needs and present thoughtful product and service recommendations.
• Be a passionate guest advocate with the desire to be yourself when connecting and having fun doing it!
• Provide product benefits and solution recommendations through exceptional customer service to deliver what our customers need.
• Create personal connections with guests to make tech look simple.
• Support a fast-paced store environment by assisting the team with guest interactions, account reviews, and customer follow-through.

Skills

Customer service

Communication

Retail experience

Education

High school diploma or GED

Job description

Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Support Representatives who deliver world-class service to Every Guest. Every Time.

From supporting our team's sales process to sharing your product knowledge, you will connect our guests to what matters most. You will be the face of Victra! As a part-time Victra Sales Support Representative, you'll have the chance to shape your career in one of our retail stores, using your talents and customer service