Part-Time Tech-Savvy Sales Support Specialist

Victra; Suffolk (VA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Paid Training

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Career Advancement Opportunities

Comprehensive benefits

Job summary

Victra is Verizon's largest premium retailer in the United States, seeking Sales Support Representatives to deliver world-class service to Every Guest. This part-time role focuses on the in-store experience, product knowledge, and helping guests connect technology to life.

Training is provided, with opportunities for advancement within a supportive team. Responsibilities include supporting account reviews, merchandising, and providing thoughtful product recommendations to guests.

Qualifications

• High school diploma or GED.
• One or more years of customer service, preferably in a retail or service environment.
• Willingness to work evenings, weekends, holidays, and peak periods.

Responsibilities

• Support account reviews, accessory recommendations, data transfers, and customer queue triage during heavy traffic periods.
• Lead merchandising, store cleanliness, and operational functions.
• Deliver outstanding customer service to ensure a positive, memorable guest experience.
• Conduct thorough account reviews to understand guest needs and present product recommendations.
• Build personal connections with guests to make tech simple and approachable.
• Provide product benefits and solution recommendations through exceptional service.
• Assist team with guest interactions and smooth follow-through in a fast-paced store.

Skills

Customer service

Communication

Guest service

Education

High school diploma or GED

Job description

Victra is Verizon's largest premium retailer in the United States, seeking Sales Support Representatives to deliver world-class service to Every Guest. This part-time role focuses on the in-store experience, product knowledge, and helping guests connect technology to life.

Training is provided, with opportunities for advancement within a supportive team. Responsibilities include supporting account reviews, merchandising, and providing thoughtful product recommendations to guests.