Part-Time Team Lead: Elevate Customer Experience & Store Ops

Tecovas; Scottsdale, Northern (AZ, KY); Hybrid; USD 25,000 - 33,000; Part time

Benefits offered by this job

Free boots

Employee discount

Job summary

Tecovas is seeking a Part-Time Team Lead in Scottsdale to build and manage a store team while delivering a premium customer experience. You will support recruiting, training, and daily operations, ensuring exceptional service and brand standards.

The role emphasizes leadership, coaching, and cross-functional teamwork, with a focus on selling, visual standards, and loss prevention. Weekend availability and 15–20 hours weekly are expected.

Qualifications

• Proven leadership and people-management experience in retail.
• Strong selling and customer-service skills with a brand ambassador mindset.
• Ability to coach, motivate, and develop team talent.
• Excellent communication across store operations and teams.
• Commitment to loss-prevention practices and store standards.

Responsibilities

• Assist Store Manager with recruiting, hiring, and retention of top talent.
• Support succession planning and performance reviews.
• Foster teamwork to balance operations, visuals, and customer priorities.
• Lead by example to ensure high service standards and store metrics.
• Drive omni-channel processes to improve customer service.

Skills

Leadership

Customer service

Team development

Communication

Operational excellence

Education

High School Diploma

Job description

Tecovas is seeking a Part-Time Team Lead in Scottsdale to build and manage a store team while delivering a premium customer experience. You will support recruiting, training, and daily operations, ensuring exceptional service and brand standards.

The role emphasizes leadership, coaching, and cross-functional teamwork, with a focus on selling, visual standards, and loss prevention. Weekend availability and 15–20 hours weekly are expected.