Part-Time Support Lead - Store Operations & Customer Experience

Five Below, Inc.; Jacksonville, Northern (FL, KY); Hybrid; USD 18,000 - 23,000; Part time

Job summary

Five Below in Jacksonville, FL is seeking a Support Lead for a part-time role. You will supervise store associates, ensure exceptional customer service, and act as Manager on Duty when needed.

Responsibilities include opening/closing, cash handling, merchandising, and training new crew. The ideal candidate has a high school diploma or equivalent, 1+ years of management experience, strong communication, multitasking, and composure under pressure.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and maintain composure under pressure.

Responsibilities

• Wows customers through personal contact and friendly service.
• Oversee daily activities of store associates and training.
• Assist with receiving, unpacking and stocking of new stock.
• Serve as Manager on Duty when needed; handle store operations.
• Open or close the store; secure cash and alarms; ensure order.

Skills

Customer service

Leadership

Communication

Multi-tasking

Composure under pressure

Education

High school diploma or equivalent

Job description

Five Below in Jacksonville, FL is seeking a Support Lead for a part-time role. You will supervise store associates, ensure exceptional customer service, and act as Manager on Duty when needed.

Responsibilities include opening/closing, cash handling, merchandising, and training new crew. The ideal candidate has a high school diploma or equivalent, 1+ years of management experience, strong communication, multitasking, and composure under pressure.