Part-Time Support Lead: Customer Service & Store Ops

Five Below; Buford (GA); On-site; USD 14,000 - 19,000; Part time

Job summary

Five Below in Buford, GA is seeking a part-time Support Lead to help deliver a fast, friendly checkout and ensure customer satisfaction. You will train crew, supervise daily store operations, assist with receiving and merchandising, and step in as Manager on Duty as needed.

The role requires a high school diploma or equivalent, strong communication, multi-tasking, and a willingness to work flexible hours, including weekends.

Qualifications

• Requires strong verbal and written communication skills.
• Experience supervising or leading a team preferred.
• Ability to multitask and stay organized in a fast-paced retail environment.
• Demonstrates problem-solving and decision-making capabilities.

Responsibilities

• Wows customers with friendly service and ensures fast checkout.
• Oversees daily store operations and staff performance.
• Assists with receiving, stocking, and merchandising to optimize floor presentation.
• Acts as Manager on Duty as needed, handling store operations and urgent issues.
• Manages opening/closing procedures including cash handling and alarms.
• Supports onboarding and ongoing training of associates on policies and products.
• Drives sales and controls expenses through merchandising and service excellence.

Skills

Management experience

Communication

Multi-tasking

Creativity

Composure under pressure

Education

High school diploma or equivalent

College experience preferred

Job description

Five Below in Buford, GA is seeking a part-time Support Lead to help deliver a fast, friendly checkout and ensure customer satisfaction. You will train crew, supervise daily store operations, assist with receiving and merchandising, and step in as Manager on Duty as needed.

The role requires a high school diploma or equivalent, strong communication, multi-tasking, and a willingness to work flexible hours, including weekends.