Store Support Lead — Customer Experience & Training

Five Below; Canton (GA); On-site; USD 13,000 - 19,000; Full time

Job summary

Five Below in Canton, GA is seeking a retail leader to coach crew, manage daily store operations, and maintain service standards. You will ensure fast, friendly checkout and assist with stock, merchandising, and training of associates to boost sales.

The role emphasizes hands-on leadership, collaboration with store leadership, and maintaining store policies while delivering an engaging customer experience.

Qualifications

• High School Diploma or equivalent.
• Experience in a fast-paced retail environment is a plus.
• Strong verbal and written communication skills.

Responsibilities

• Ensure crew delivers WOW customer service and smooth checkout.
• Oversee daily store activities and supervise associates.
• Assist with receiving, stocking, and merchandising for efficient floor layout.

Skills

Customer service

Leadership

Multi-tasking

Communication

Education

High School Diploma or equivalent

Job description

Five Below in Canton, GA is seeking a retail leader to coach crew, manage daily store operations, and maintain service standards. You will ensure fast, friendly checkout and assist with stock, merchandising, and training of associates to boost sales.

The role emphasizes hands-on leadership, collaboration with store leadership, and maintaining store policies while delivering an engaging customer experience.