Part-Time Music Studio Coordinator | Front Desk & Tours

Yeb Payroll Llc; Glen Ellyn (IL); On-site; USD 2,755,000 - 3,031,000; Part time

Benefits offered by this job

401(k) retirement plan with company m

Free Employee Assistance Program

Instruments/Gear Discounts

Daily Pay Available

Ticketsatwork.com

Job summary

School of Rock in Glen Ellyn, IL is seeking a Part-Time Studio Coordinator to support daily operations, manage scheduling, and deliver outstanding customer service to students and families. You will work closely with the General Manager, handle communications, tours, enrollments, and assist with marketing efforts to grow the school community.

The role emphasizes a friendly, professional demeanor, experience with front desk duties, and comfort with working around children in a music-education

Qualifications

• 2+ years working Front Desk, Reception, and/or Customer Service role.
• Excellent customer service and relationship skills – welcoming, outgoing demeanor essential.
• Experience and interest in working with children.
• Skilled at juggling multiple projects, setting priorities, being a self-starter, and problem-solving.
• Ability to be adaptable and flexible under pressure.
• Excellent communication skills, both verbal and written.
• Good team player who collaborates.
• Brings a positive energy and personality to the workplace every day.
• Polished demeanor and conducts themselves with professionalism and integrity.
• Knowledge of music and/or the music industry is preferred.

Responsibilities

• Support daily operations as needed, including opening and closing the school, monitoring attendance and punctuality, and ensuring a clean, professional school environment.
• Handle complex scheduling, and manage phone and email communication for a busy music school, using scheduling software, Google Workspace, CRM, Canva or other design tools.
• Create a positive, inclusive environment by delivering top-quality customer service - greeting students and parents, answering questions, and resolving concerns.
• Ensure a safe experience for students by overseeing adherence to the SOR Code of Conduct and safety policies.
• Understand and pitch the music program to prospective families, lead school tours, and enroll new students to support school growth.
• Assist in the marketing of School of Rock by promoting events and maintaining active social media presence, including content creation.
• Provide support to the General Manager by assisting with special projects and handling a variety of administrative responsibilities.

Skills

Front Desk

Reception

Customer Service

Excellent communication

Team player

Work with children

Problem solving

Multi-tasking

Professional demeanor

Tools

Scheduling software

Google Workspace

CRM

Canva

Job description

School of Rock in Glen Ellyn, IL is seeking a Part-Time Studio Coordinator to support daily operations, manage scheduling, and deliver outstanding customer service to students and families. You will work closely with the General Manager, handle communications, tours, enrollments, and assist with marketing efforts to grow the school community.

The role emphasizes a friendly, professional demeanor, experience with front desk duties, and comfort with working around children in a music-education