Part-Time Student Tech Support Specialist

OSU Oregon State University; Corvallis (OR); On-site; USD 19,000 - 26,000; Part time

Job summary

Oregon State University’s College of Business seeks four part-time Student Support Technology (SST) workers to assist in the computer lab, answer questions, maintain printers, and manage tickets in Service Now. The positions offer up to 24 hours per week with a pay rate of $16.80 per hour and start on 2026-10-05.

Ideal candidates are enrolled students with strong communication and a drive for customer service.

Qualifications

• Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study
• Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment
• Must meet the applicable minimal enrollment standard
• High School student: Regularly enrolled in a high school or participating in a home-schooling program
• Undergraduate and post-baccalaureate student: 6 credit hours per term
• Undergraduate international student: 12 credit hours per term*
• Graduate student officially admitted to Graduate School: 5 credit hours per term
• Graduate international student officially admitted to Graduate School: 9 credit hours per term*
• *International students may be allowed to carry fewer hours than specified above and still be considered “full-time” by USCIS

Responsibilities

• Responding to walk-in, phone, and email questions about the computer lab
• Maintaining printers
• Cleaning computer labs and common areas
• Maintaining communication between Level 2 Student Support Technicians and full-time employees
• Making and monitoring tickets within Service Now
• Opening and closing facilities
• Limited facilities maintenance
• Transferable Skill Development

Skills

Interpersonal skills

Professional demeanor

Customer service

Independent work

Self-motivated

Education

High school student

Undergraduate student

Graduate student

Graduate international student

Undergraduate international student

Tools

Microsoft Office 365

Windows 11

Active Directory

DNS

DHCP

Job description

Oregon State University’s College of Business seeks four part-time Student Support Technology (SST) workers to assist in the computer lab, answer questions, maintain printers, and manage tickets in Service Now. The positions offer up to 24 hours per week with a pay rate of $16.80 per hour and start on 2026-10-05.

Ideal candidates are enrolled students with strong communication and a drive for customer service.