Part-Time Campus Tech Support Specialist

Pacific University; Forest Grove, Northern (OR, KY); On-site; USD 19,000 - 27,000; Part time

Job summary

Pacific University in Forest Grove, Oregon is seeking a part-time Computer Support Technician, a role limited to current Pacific University students. You will provide first-line technical assistance to students, faculty, and staff, addressing account issues, hardware and software problems, and clear guidance on technology questions.

You will work on-site, helping users in person or by phone, report incidents through the services portal, and maintain an organized workspace.

Qualifications

• Punctual and reliable attendance.
• Must be enrolled as a current Pacific University student.
• Willingness to assist users in person and over the phone.
• Interest in learning computer hardware and software basics.
• Desire to develop customer service skills.

Responsibilities

• Provide in-person and phone support to users experiencing technical difficulties.
• Troubleshoot and resolve common hardware and software issues.
• Assist users with account setup and password resets.
• Report incidents via the Pacific services portal.
• Maintain a clean and organized work environment.
• Be willing to learn new technologies.

Skills

Interpersonal communication

Customer service

Hardware & software basics

Teamwork & independence

Education

Enrolled as a full-time student at Pacific University

Job description

Pacific University in Forest Grove, Oregon is seeking a part-time Computer Support Technician, a role limited to current Pacific University students. You will provide first-line technical assistance to students, faculty, and staff, addressing account issues, hardware and software problems, and clear guidance on technology questions.

You will work on-site, helping users in person or by phone, report incidents through the services portal, and maintain an organized workspace.