Campus Tech Support Specialist

Pacific University; Hillsboro (OR); Hybrid; USD 19,000 - 26,000; Part time

Job summary

Pacific University is seeking a student staff member to provide friendly technology support to the campus community in Hillsboro. Duties include helping with basic issues via phone, in person, and Zoom, and assisting with equipment setup for classes and events.

The role emphasizes collaboration, reliable communication, and adaptability, with a full academic year commitment and a wage of $16.80 per hour. Ideal for students pursuing technology-related experience on campus.

Qualifications

• Strong interpersonal and communication skills.
• Dependable, punctual, and flexible.
• Ability to follow directions and work as part of a team.
• Experience in technology support or customer service (preferred).

Responsibilities

• Provide friendly technology support to faculty, staff, students and visitors via phone, in person, and Zoom.
• Troubleshoot common technical issues and document support requests accurately.
• Assist with setup and retrieval of technology equipment for classes, conferences and events.
• Maintain printer supplies and support classroom technology and labs.

Skills

Teamwork

Communication

Time management

Adaptability

Job description

FWS - UIS Office Tech Assistant - Hillsboro

Overview

Category

Student

Description

This position is only open to current Pacific University students.

Job Duties and Responsibilities:

As a student staff member, you will provide friendly and reliable technology support to faculty, staff, students, and campus visitors. You will help answer questions and assist with resolving basic computer, software, and technology issues through phone, in-person, and Zoom support.

Your responsibilities will include troubleshooting common technical issues, researching solutions, documenting support requests accurately, and providing guidance on UIS technology policies and procedures when needed. You will also assist with general technology and administrative tasks that support the daily operations of the Technology Information Center.

For classes, conferences, and special events, you may help set up, deliver, and retrieve technology equipment such as projectors, laptops, and other media devices. You will provide basic support for classroom technology, computer labs, and campus equipment while helping identify and report technology issues. Additional responsibilities may include maintaining printer supplies and contributing to a positive and welcoming technology experience for the entire campus community.

Competencies to Practice:

• Teamwork and collaboration
• Professional communication and customer service
• Organizational and time management skills
• Adaptability and willingness to support diverse task

Length of Employment:Full Academic Year

Recruiter Name and Email:Rutul Patel,[e-mail]

Wage Rate:$16.80 per/hour

Location:UIS, 2nd fl, Hillsboro, OR

Qualifications

General Qualifications:

• Strong interpersonal and communication skills
• Dependable, punctual, and flexible
• Ability to follow directions and work as part of a team

Preferred:

• Experience in technology support or customer service

Approximately 2+ hours per week / flexible hours (M-F, 8a-5p)