Part - Time Assistant, Computer Lab Tech, OTS - FY 2027

College of Southern Nevada; South Carolina; On-site; USD 13,000 - 15,000; Part time

Job summary

The University of Nevada, Las Vegas (UNLV) is seeking a Part-time Assistant/Tech in the Office of Technology Services to provide direct support to students in the computer lab. The role involves assisting with troubleshooting, maintaining lab readiness, and guiding students through technology use.

Ideal candidates should have strong customer service skills and knowledge of office applications. The position offers a salary of $13.20 per hour, with additional requirements for certification and academic performance.

Qualifications

• Dependable, punctual, self-motivated and able to work with minimal supervision.
• Familiarity with calendar scheduling, internet searching, and document creation/editing.
• Ability to lift 25–50+ lbs repeatedly.

Responsibilities

• Assist with basic troubleshooting and guide students during technology use.
• Maintain lab organization, cleaning, and readiness.
• Configure and inventory equipment and maintain basic records.
• Set up and image devices for support engineers.
• Perform bench stock inventory and report on equipment.

Skills

Customer service skills

Knowledge of computers and office applications

Writing skills

Ability to transport and maintain equipment

Education

Successfully completed IS101 with a grade of C or better

Microsoft Office Specialist (MOS) Word Associate Level

Microsoft Office Specialist (MOS) Excel Associate Level

Job description

Job Description

The primary role of the Part‑time Assistant/Tech in the Office of Technology Services (OTS) is to provide direct support to students in the computer lab, ensuring a welcoming and productive environment for learning and technology use.

Core Responsibilities

• Assist with basic troubleshooting and guide students through software and system usage.
• Maintain lab organization, cleanliness and readiness (cleaning, vacuuming, recycling).
• Configure equipment, inventory assets and peripherals and maintain basic records.
• Set up and image devices for bench stock and/or support engineers; assist with transporting, installing, securing, cable management in classrooms, labs and staff offices.
• Perform bench stock inventory and report on technological and non‑technical equipment.
• Assist support engineers with customer‑facing troubleshooting for faculty, staff and students in lab and classroom environments.
• Answer questions and direct students, faculty and staff to appropriate resources in person or by phone.

Required Qualifications

• Dependable, punctual, self‑motivated, able to work with minimal supervision.
• Strong customer service skills (in-person and/or remote) with a positive, professional attitude.
• Knowledge of computers, office applications and internet usage; proficiency in Microsoft Office (Word, Excel, Outlook) and strong writing skills.
• Familiarity with calendar scheduling, internet searching, and document creation/editing.
• Ability to physically transport and maintain equipment, including lifting 25–50+ lbs repeatedly.
• Maintain required academic standing.
• Successfully completed IS101 with a grade of C or better (or equivalent coursework; verifiable transcript required).
• Microsoft Office Specialist (MOS) Word Associate Level (verifiable certification required).
• Microsoft Office Specialist (MOS) Excel Associate Level (verifiable certification required).

Preferred Qualifications

• IT‑related certifications such as MTA, CompTIA (A+, Network+, Cloud+, Security+), ACMT, HDI or equivalent.
• Currently pursuing an IT‑related field of study or career path.
• Letter of reference from faculty.

Salary

$13.20 per hour; exempt; full‑time equivalent 48.8%.

Equal Employment Opportunity

CSN is an Equal Employment Opportunity/Affirmative Action institution.

Posting Close Date: 06/30/2027