Part-Time Student Health Admin Coordinator

Stony Brook University; Stony Brook (NY); On-site; USD 42,000 - 64,000; Part time

Job summary

Stony Brook University is seeking a Health Administrative Coordinator to serve as the first point of contact for students, handle appointments, and support operations within Student Health, Wellness & Prevention Services.

The role requires a bachelor’s degree and at least one year of administrative experience, with preference for experience in medical or student records and a valid NY driver’s license. Evening/weekend shifts may be required; telework is not indicated.

Qualifications

• Bachelor’s degree (foreign equivalent or higher). One (1) year of full time administrative experience (student experience may be considered). Experience working with a diverse student body. Must have, keep and maintain the appropriate valid NYS Driver’s License; have a motor vehicle record which is free from major violations or a pattern of repeat violations.
• Preferred Qualifications: Customer service experience. Experience with medical and/or student records. Experience with updating social media information. Proficiency in spoken and/or written languages other than English.

Responsibilities

• First point of contact for students entering the facility and responding to inquiries regarding appointments, services, and programs; assist with day-to-day operations and ensure prompt, professional responses to sensitive inquiries or situations.
• Follow procedures and best practices for the departments serving Student Health, Wellness & Prevention Services and university.
• Troubleshoot first level problems and manage them appropriately.
• Respond to urgent student needs in an appropriate and respectful manner.
• Collaborate with team members to support the overall functioning of Student Health, Wellness & Prevention Services.
• Maintain confidentiality of medical & behavioral health records according to FERPA and HIPAA.
• Participate in professional development and committee involvement; support events and programs sponsored by the Division of Student Affairs.
• Other duties or projects as assigned; evening and weekend work may be required.

Skills

Administrative experience

Experience with diverse student body

NYS Driver's License

Customer service experience

Experience with medical and/or student

Experience updating social media

Languages other than English

Education

Bachelor’s degree

Job description

Stony Brook University is seeking a Health Administrative Coordinator to serve as the first point of contact for students, handle appointments, and support operations within Student Health, Wellness & Prevention Services.

The role requires a bachelor’s degree and at least one year of administrative experience, with preference for experience in medical or student records and a valid NY driver’s license. Evening/weekend shifts may be required; telework is not indicated.