Part-Time Student Box Office & Ticket Sales Associate

Indiana University Bloomington; Bloomington (IN); On-site; USD 15,000 - 18,000; Part time

Benefits offered by this job

Medical and dental insurance

Tuition subsidy for IU courses

10 paid holidays

Job summary

Indiana University Bloomington’s Auditorium is seeking a part-time student employee to assist with in-person ticket sales, process orders, answer event questions, and resolve customer concerns.

The role requires excellent customer service, the ability to work with a team, and comfort with phone support. Training on the venue and events will be provided; position based in Bloomington, Indiana at $11.50 per hour.

Qualifications

• Currently enrolled as a student at Indiana University.
• Sales or customer service experience.
• Outstanding customer service and communication skills.
• Ability to work independently and as part of a team.
• Ability to interact and communicate with a wide variety of people.
• Comfortable giving phone customer service.
• Proficient using technology.
• Ability to handle stressful situations and resolve conflicts.
• Knowledge of the venue and events being promoted.

Responsibilities

• Sells tickets in-person.
• Processes orders.
• Answers questions about events.
• Promptly resolves customer complaints. Ensures maximum client satisfaction.
• Provides extraordinary customer service.

Skills

Outstanding customer service

Communication skills

Teamwork

Phone customer service

Technology proficiency

Handling stress/conflicts

Knowledge of venue/events

Education

Currently enrolled as a student at Indiana University

Tools

Ticketing software

Job description

Indiana University Bloomington’s Auditorium is seeking a part-time student employee to assist with in-person ticket sales, process orders, answer event questions, and resolve customer concerns.

The role requires excellent customer service, the ability to work with a team, and comfort with phone support. Training on the venue and events will be provided; position based in Bloomington, Indiana at $11.50 per hour.