Campus Guest Experience Ambassador (Student)

Indiana University Bloomington; Bloomington (IN); On-site; USD 13,000 - 19,000; Part time

Job summary

Indiana University Bloomington seeks a Part Time Student Employee for the IU Auditorium to greet guests, guide them, and support event operations. You will help maintain a welcoming atmosphere and respond to guest questions while contributing to smooth event flow and crowd management.

The role emphasizes strong communication, teamwork, and organizational skills, with a schedule including evenings and weekends at Bloomington campus.

Qualifications

• Demonstrates outstanding customer service and communication skills.
• Ability to interact and communicate with a wide variety of people.
• Ability to work in a team environment.
• Demonstrates good organizational skills.
• Ability to exchange information clearly.

Responsibilities

• Greet and direct patrons at events.
• Create a warm, welcoming atmosphere for guests.
• Monitor guest ingress/egress, seat guests, and resolve minor concerns.
• Assist with crowd management and line control.
• Ensure safe and memorable guest experiences.
• Assist guests with complaints; escalate when needed.
• Perform other related duties as assigned.

Skills

Outstanding customer service

Communication skills

Teamwork

Organizational skills

Information exchange

Education

Currently enrolled as a student at Indiana University

Job description

Indiana University Bloomington seeks a Part Time Student Employee for the IU Auditorium to greet guests, guide them, and support event operations. You will help maintain a welcoming atmosphere and respond to guest questions while contributing to smooth event flow and crowd management.

The role emphasizes strong communication, teamwork, and organizational skills, with a schedule including evenings and weekends at Bloomington campus.