Part-Time Store Sales Leader: Elevate Customer Experience

Michaels; Wilton (CT); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Job summary

Michaels in Wilton, CT is seeking a Sales Manager to lead a high-performing selling culture, driving sales results and an engaging customer experience. You will oversee front-end operations, coach staff, and ensure brand standards and SOPs are followed.

Responsibilities include managing POS systems, enabling omni-channel services, and promoting loyalty programs while supporting protection plan offerings. This role requires 3+ years in retail leadership and regular night/weekend shifts.

Qualifications

• 3+ years retail leadership experience.
• Customer-focused coaching and leadership to drive KPIs.

Responsibilities

• Lead front-end and service operations to ensure selling behaviors and brand standards.
• Coach and develop team through onboarding and ongoing skill-building.
• Provide Manager-on-Duty coverage and maintain floor leadership and service standards.
• Ensure accurate use of POS and Self-Checkout systems and support transactions.
• Drive omni-channel service with efficient BOPIS and Same Day Delivery execution.

Skills

Retail leadership

Job description

Michaels in Wilton, CT is seeking a Sales Manager to lead a high-performing selling culture, driving sales results and an engaging customer experience. You will oversee front-end operations, coach staff, and ensure brand standards and SOPs are followed.

Responsibilities include managing POS systems, enabling omni-channel services, and promoting loyalty programs while supporting protection plan offerings. This role requires 3+ years in retail leadership and regular night/weekend shifts.