Part-Time Store Lead: WOW Customer Experience

Five Below; Fall River (MA); In loco; USD 18.000 - 25.000; Tempo pieno

Descrizione del lavoro

Five Below is looking for a capable store crew supervisor to help wow customers and train teammates. You’ll oversee daily store operations, assist with opening and closing, and partner with leadership to boost sales while controlling expenses.

The role requires at least high school graduation and 1 year of management experience, strong communication, and the ability to multitask in a fast-paced environment. Position starts at $15.50 per hour and may include weekend shifts.

Competenze

• High School Diploma or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.

Mansioni

• Ensures all crew members are Wowing the Customer through personal contact with customers.
• Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
• Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.
• Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor
• Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
• Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
• Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.
• Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.
• Partners with the entire store leadership team in merchandising procedures and World Recovery.
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

Conoscenze

Management experience

Verbal communication

Written communication

Multi-tasking

Creativity

Formazione

High School Graduate or equivalent

College experience preferred

Descrizione del lavoro

Five Below is looking for a capable store crew supervisor to help wow customers and train teammates. You’ll oversee daily store operations, assist with opening and closing, and partner with leadership to boost sales while controlling expenses.

The role requires at least high school graduation and 1 year of management experience, strong communication, and the ability to multitask in a fast-paced environment. Position starts at $15.50 per hour and may include weekend shifts.