Part-Time Slot Floor Attendant – Guest Service

Fairmount Park, Inc.; Illinois; On-site; USD 19,320 - 27,517; Part time

Benefits offered by this job

Medical, dental, and vision insurance

Life and AD&D insurance

401(k) plans

Employee Assistance Program (EAP)

Job summary

Fairmount Park, Inc. is seeking a part-time Slot Attendant in Illinois to assist guests with slot machines, monitor the gaming floor, and ensure smooth operations. The role requires vigilance and strong customer service on a dynamic casino floor.

You will respond to inquiries, process transactions, and escalate issues to management as needed. Must be 21+, able to obtain a gaming license, and have a high school diploma. Benefits include medical, dental, vision, and retirement plans.

Qualifications

• Must be 21 years of age or older.
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board.
• One year of experience in a casino gaming environment.
• Demonstrate the ability to understand and comply with departmental, Company, and all applicable regulations, policies, and procedures.

Responsibilities

• Respond to guest and member inquiries related to services, features, attractions, promotions, and other special events offered by the Company.
• Understand the essential functions of slot machines and game themes.
• Process transactions related to slot operations, including jackpots, paper fills, wallet buys.
• Monitor assigned areas on the gaming floor, remaining visible to guests.
• Communicate with management when guests may have earned a complimentary meal or amenity.
• Maintain professional radio etiquette.
• Recognize and respond to minors in the casino.
• Recognize signs of problem gaming or alcohol intoxication and report to management.
• Support the integrity of gaming on the floor.
• Perform other duties as assigned.

Education

High school diploma or equivalent

Job description

Fairmount Park, Inc. is seeking a part-time Slot Attendant in Illinois to assist guests with slot machines, monitor the gaming floor, and ensure smooth operations. The role requires vigilance and strong customer service on a dynamic casino floor.

You will respond to inquiries, process transactions, and escalate issues to management as needed. Must be 21+, able to obtain a gaming license, and have a high school diploma. Benefits include medical, dental, vision, and retirement plans.