Slot Attendant — Guest Services & Slots Support

Fairmount Park; Collinsville (IL); In loco; USD 19.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Life insurance

Short and long-term disability

Employee Assistance Program (EAP)

Descrizione del lavoro

Fairmount Park in Collinsville, IL, seeks a Casino Player Services Associate to enhance guests' entertainment experiences. The role involves assisting with jackpot payouts, ticket fills, and card issuance, while maintaining courteous guest relations on a busy casino floor.

Eligibility requires a high school diploma or GED, age 21+, and the ability to obtain a gaming license. Prior related experience is encouraged, with benefits including comprehensive employment plans.

Competenze

• High school diploma or GED required.
• Must be 21 years of age or older.
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board.
• Three to six months related experience or equivalent combination of education and experience.

Mansioni

• Assists with the payment of slot machine jackpot and ticket fills.
• Repairs minor slot machine malfunctions.
• Assists with making player’s cards.
• Notifies slot technicians when machine malfunctions require technical assistance.
• Responds to guest issues, concerns and complaints in a courteous manner consistent with guest service standards.
• Complies with all internal controls and procedures related to departmental operations.
• Solicits and processes new slot club members into the slots rewards program.
• Assists with the cleanliness of the casino floor and Heart of House.
• All other duties as assigned.

Formazione

High school diploma or GED

Descrizione del lavoro

Fairmount Park in Collinsville, IL, seeks a Casino Player Services Associate to enhance guests' entertainment experiences. The role involves assisting with jackpot payouts, ticket fills, and card issuance, while maintaining courteous guest relations on a busy casino floor.

Eligibility requires a high school diploma or GED, age 21+, and the ability to obtain a gaming license. Prior related experience is encouraged, with benefits including comprehensive employment plans.