Part-Time Shift Supervisor – Customer Service & Store Ops

CVS Health; Crossville (TN); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Wellness resources

Employee discounts

Voluntary benefits

Job summary

CVS Health is hiring a part-time Shift Supervisor to lead store operations and deliver excellent customer service in our CVS/pharmacy location. You will support the Store Management team, supervise crew, and ensure opening and closing procedures are completed accurately.

The role emphasizes customer care, merchandise presentation, and efficient store execution. Flexibility for early mornings, overnights, and weekends is required, with competitive pay and benefits for eligible hours.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality
• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible scheduling

Education

High School diploma or equivalent

Job description

CVS Health is hiring a part-time Shift Supervisor to lead store operations and deliver excellent customer service in our CVS/pharmacy location. You will support the Store Management team, supervise crew, and ensure opening and closing procedures are completed accurately.

The role emphasizes customer care, merchandise presentation, and efficient store execution. Flexibility for early mornings, overnights, and weekends is required, with competitive pay and benefits for eligible hours.