Part-Time Shift Supervisor — Customer Experience & Store Ops

CVS Health; Elizabethtown (Lancaster County); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Dental

Vision

Wellness resources

Employee discounts

Voluntary benefits

Job summary

CVS Health is seeking a Shift Supervisor to support the Store Management team in delivering store execution and exceptional customer service. This role acts as a leader when management is not onsite, guiding staff and ensuring opening and closing procedures are completed smoothly.

You will supervise daily tasks, assist customers, maintain merchandise, and follow CVS policies to foster a positive shopping experience. The anticipated weekly hours are 29, with a pay range of $16.50–$24.00 per hour.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Work effectively with store management and store crews
• Supervise the store's crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality
• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Skills

Deductive reasoning

Analytical skills

Computer skills

Education

High School diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to support the Store Management team in delivering store execution and exceptional customer service. This role acts as a leader when management is not onsite, guiding staff and ensuring opening and closing procedures are completed smoothly.

You will supervise daily tasks, assist customers, maintain merchandise, and follow CVS policies to foster a positive shopping experience. The anticipated weekly hours are 29, with a pay range of $16.50–$24.00 per hour.