Part-Time Shift Leader: Lead, Train & Drive KPIs

Minis; Loveland (CO); On-site; USD 23,000 - 29,000; Full time

Job summary

MINISO USA in Loveland, CO seeks a Shift Leader to assist the Store Manager with daily operations, cashiering, opening/closing, merchandising, customer engagement, and cash management. You will promote the store’s membership program and foster a positive, energetic atmosphere that drives memorable experiences.

The role emphasizes coaching associates, maintaining store standards, and delivering exceptional customer service to meet KPIs while supporting a fun shopping environment.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 1+ years of experience as a keyholder, supervisor, or shift leader in retail.
• Strong leadership, interpersonal, and conflict-resolution skills.
• Ability to multitask and maintain composure in a fast-paced environment.

Responsibilities

• Lead by example to drive sales, meet store KPI goals, and exceed customer expectations.
• Train and develop sales associates to ensure product knowledge and customer engagement at the sales floor & register.
• Assist with replenishment, fronting, store maintenance, cash handling, and merchandising.
• Maintain store appearance, stock levels, and implement visual merchandising updates.
• Open and close the store, ensuring recovery, cleanliness, and safety compliance.
• Resolve customer concerns professionally and escalate to the Store Manager when needed.
• Support Loss Prevention and adhere to company policies to prevent loss.
• Maintain a professional, enthusiastic attitude aligned with MINISO USA’s commitment.
• Process sales transactions accurately using point-of-sale systems.
• Participate in store promotions and events to support business objectives.

Skills

Leadership

Interpersonal skills

Conflict resolution

Multitasking

Retail operations

POS systems

Cash handling

Customer engagement

Education

High school diploma or equivalent

Associate degree preferred

Tools

POS systems

Job description

MINISO USA in Loveland, CO seeks a Shift Leader to assist the Store Manager with daily operations, cashiering, opening/closing, merchandising, customer engagement, and cash management. You will promote the store’s membership program and foster a positive, energetic atmosphere that drives memorable experiences.

The role emphasizes coaching associates, maintaining store standards, and delivering exceptional customer service to meet KPIs while supporting a fun shopping environment.