Part-Time Shift Leader: Lead Sales & Customer Experience

Minis; Lubbock (TX); Vor Ort; USD 19.000 - 26.000; Teilzeit

Zusammenfassung

MINISO USA is seeking a Shift Leader to assist the Store Manager with daily store operations, training associates, and delivering exceptional customer service in our Lubbock, TX location.

You will drive sales, manage opening and closing, cash handling, merchandising, and actively promote the store’s membership program to boost customer loyalty and repeat visits. The role emphasizes a positive, energetic environment that supports Life is for Fun for both the team and customers.

Qualifikationen

• High school diploma or equivalent; associate degree preferred.
• 1+ years in retail supervisory roles.
• Willingness to travel between store locations.

Aufgaben

• Lead by example to drive sales and meet KPIs.
• Train and develop sales associates for strong product knowledge.
• Support daily operations including replenishment and cash handling.
• Maintain store appearance and implement visual merchandising updates.
• Open and close the store, ensuring safety and policy compliance.
• Resolve customer concerns professionally and escalate when needed.
• Support Loss Prevention and adhere to company policies.
• Process transactions accurately at the POS.
• Participate in promotions and events.

Kenntnisse

Leadership

Customer service

Cash handling

Retail operations

POS systems

Training others

Ausbildung

High school diploma or equivalent

Tools

POS systems

Jobbeschreibung

MINISO USA is seeking a Shift Leader to assist the Store Manager with daily store operations, training associates, and delivering exceptional customer service in our Lubbock, TX location.

You will drive sales, manage opening and closing, cash handling, merchandising, and actively promote the store’s membership program to boost customer loyalty and repeat visits. The role emphasizes a positive, energetic environment that supports Life is for Fun for both the team and customers.