Part-Time Shift Leader: Lead & Delight in Retail

Minis; Honolulu (HI); On-site; USD 22,000 - 30,000; Full time

Job summary

Minis in Honolulu, HI is seeking a Shift Leader to assist the Store Manager with daily operations, training associates, and delivering outstanding customer service.

You will handle cash, merchandising, opening/closing, promotions, and help maintain store standards while promoting membership programs to boost loyalty.

This role emphasizes leadership, teamwork, and a positive energy to create fun experiences for customers and staff alike.

Qualifications

• High school diploma or equivalent.
• 1+ years of experience as a keyholder, supervisor, or shift leader in retail.

Responsibilities

• Lead by example to drive sales, meet store KPI goals, and exceed customer expectations.
• Assist the store manager in training and developing sales associates to ensure strong product knowledge and customer engagement on the sales floor & at the register.
• Help support daily operations, including replenishment, fronting, store maintenance, cash handling, and merchandising.
• Maintain store appearance, ensure proper stock levels, and implement visual merchandising updates.
• Open and close the store, ensuring the store is recovered and clean and in compliance with safety and operational procedures.
• Be empowered to resolve customer concerns professionally and elevate issues to Store Manager when necessary.
• Support Loss Prevention efforts and ensure adherence to all company policies designed to prevent loss.
• Maintain a professional attitude, demonstrating enthusiasm and sincerity that aligns with MINISO USA’s customer commitment.
• Process sales transactions accurately and efficiently using point-of-sale systems.
• Participate in store promotions and sales events to support overall business objectives.

Skills

Leadership

Interpersonal skills

Conflict resolution

Education

High school diploma or equivalent

Associate degree preferred

Tools

POS systems

Cash handling

Job description

Minis in Honolulu, HI is seeking a Shift Leader to assist the Store Manager with daily operations, training associates, and delivering outstanding customer service.

You will handle cash, merchandising, opening/closing, promotions, and help maintain store standards while promoting membership programs to boost loyalty.

This role emphasizes leadership, teamwork, and a positive energy to create fun experiences for customers and staff alike.