Part-Time Shift Leader - Customer Experience & Operations

Royal Farms; Town of Dover (NY); On-site; USD 21,000 - 28,000; Part time

Job summary

Royal Farms in the Town of Dover, NY area seeks a Part-time Shift Leader to manage store operations during on-duty periods. You will act as the PIC when no senior manager is present and support the management team in delivering excellent customer service, foodservice execution, and safety.

You will supervise team members, ensure product availability, and uphold company standards for cash control, merchandising, and store appearance. Prior leadership in food service or retail is preferred.

Qualifications

• Must have strong written, verbal, and interpersonal communication skills.
• Must possess strong supervisory and organizational skills.
• Demonstrated strong leadership and ability to guide team members.
• Internal candidates should have prior experience and readiness for leadership responsibilities.

Responsibilities

• Oversee shift operations as Person in Charge when senior leader is absent.
• Ensure customer service excellence and accurate cash handling.
• Supervise food service execution, product quality, and store cleanliness.
• Maintain store appearance and safety compliance; manage vendor interactions.

Skills

Strong communication

Supervisory skills

Leadership

Team leadership

Organizational skills

Education

High school diploma or GED

Job description

Royal Farms in the Town of Dover, NY area seeks a Part-time Shift Leader to manage store operations during on-duty periods. You will act as the PIC when no senior manager is present and support the management team in delivering excellent customer service, foodservice execution, and safety.

You will supervise team members, ensure product availability, and uphold company standards for cash control, merchandising, and store appearance. Prior leadership in food service or retail is preferred.