Part-Time Senior CSR - Lead Cold Calls & Pipeline Growth

Energy Innovation Corp; Carlsbad (CA); Sur place; USD 106 000 - 161 000; Temps partiel

Résumé du poste

Paramount, based in Carlsbad, CA, is seeking a Senior Customer Service Representative for a part-time role that blends strategic outreach with hands-on account support.

You'll track pipeline performance, engage in cold calling, and help shape sales-marketing conversations, with a compensation range of $106,000 to $161,000 annually. This role emphasizes autonomy, mentorship, and flexible collaboration for growth.

Qualifications

• Experience at the senior level inside a part-time role.
• A client-focused bias toward action, balanced by knowing when to wait.
• Roughly 7+ years operating in a similar Senior Customer Service Representative position.
• The kind of curiosity that reads the docs before asking.
• Self-direction that survives a quiet Slack channel.

Responsabilités

• Track pipeline performance and report results to leadership each week.
• Mine Call Center Operations data for the design-led story that wins the room.
• Pitch Paramount at $106,000 - $161,000 value without apologizing for the price.
• Plant Paramount in the sales marketing conversations buyers already trust.
• Hands-on ownership of social media calendars and community engagement.

Connaissances

Senior-level experience

Part-time experience

Customer service leadership

Cold calling

Curiosity

Self-direction

Description du poste

Paramount, based in Carlsbad, CA, is seeking a Senior Customer Service Representative for a part-time role that blends strategic outreach with hands-on account support.

You'll track pipeline performance, engage in cold calling, and help shape sales-marketing conversations, with a compensation range of $106,000 to $161,000 annually. This role emphasizes autonomy, mentorship, and flexible collaboration for growth.