Senior Customer Service Representative

Energy Innovation Corp; Carlsbad (CA); On-site; USD 106,000 - 161,000; Part time

Job summary

Paramount, based in Carlsbad, CA, is seeking a Senior Customer Service Representative for a part-time role that blends strategic outreach with hands-on account support.

You'll track pipeline performance, engage in cold calling, and help shape sales-marketing conversations, with a compensation range of $106,000 to $161,000 annually. This role emphasizes autonomy, mentorship, and flexible collaboration for growth.

Qualifications

• Experience at the senior level inside a part-time role.
• A client-focused bias toward action, balanced by knowing when to wait.
• Roughly 7+ years operating in a similar Senior Customer Service Representative position.
• The kind of curiosity that reads the docs before asking.
• Self-direction that survives a quiet Slack channel.

Responsibilities

• Track pipeline performance and report results to leadership each week.
• Mine Call Center Operations data for the design-led story that wins the room.
• Pitch Paramount at $106,000 - $161,000 value without apologizing for the price.
• Plant Paramount in the sales marketing conversations buyers already trust.
• Hands-on ownership of social media calendars and community engagement.

Skills

Senior-level experience

Part-time experience

Customer service leadership

Cold calling

Curiosity

Self-direction

Job description

Pipeline doesn't build itself, which is exactly why Paramount is hiring a Senior Customer Service Representative who treats Cold Calling like a competitive sport. Sum it up however you want — part-time Senior Customer Service Representative, $106,000 - $161,000, 5 years of Cold Calling, and a stake in Paramount that only deepens.

Key Responsibilities

• Track pipeline performance and report results to leadership each week
• Mine Call Center Operations data for the design-led story that wins the room
• Pitch Paramount at $106,000 - $161,000 value without apologizing for the price
• Plant Paramount in the sales marketing conversations buyers already trust
• Hands-on ownership of social media calendars and community engagement

What You'll Bring

• Experience at the senior level inside a part-time role
• A client-focused bias toward action, balanced by knowing when to wait
• Roughly 7+ years operating in a similar Senior Customer Service Representative position
• The kind of curiosity that reads the docs before asking
• Self-direction that survives a quiet Slack channel

Paramount writes the software that keeps sales marketing operations humming, all of it engineered in Carlsbad, CA by a clarity-seeking bunch. The Paramount promise is plain: clear expectations, real autonomy, and zero surprise reviews.

Come for $106,000 - $161,000, stay for the mentorship, the benefits, and the rare flexibility that makes Paramount a playfully-serious place to grow.

Live right now in Carlsbad, CA, and reviewing newcomers daily.

This part-time opening in Carlsbad is built for someone like you, so don't let it pass.