Part-Time Security Admin & HR Assistant

AX9 Security; Phoenix (AZ); On-site; USD 23,000 - 28,000; Part time

Job summary

AX9 Security Inc. in Phoenix, AZ seeks a Branch Administrative Assistant to support daily operations, HR tasks, and client coordination. This part-time role emphasizes discretion and efficient office administration.

Ideal candidates have 5+ years in customer service and HR, strong Google Suite and MS Office skills, calendar management, and familiarity with HRIS/payroll systems. Experience with scheduling platforms like Tracktik is a plus.

Qualifications

• 5+ years in customer service and HR preferred.
• Proficiency in Google Suite, Microsoft Office, and other office software.
• Familiarity with calendar management, Outlook, and general office procedures.
• Working knowledge of Tracktik (or similar scheduling platform) and Paycom (or similar payroll/HRIS system) is preferred.
• Strong organizational skills with the ability to multitask and meet deadlines.
• Excellent communication and interpersonal skills, with the ability to handle sensitive information with discretion.
• Experience in managing disciplinary processes, employee inquiries, and new hire onboarding is a plus.

Responsibilities

• Provide comprehensive administrative support to ensure seamless office operations.
• Answer phone calls and direct inquiries to the appropriate personnel.
• Welcome and assist clients, visitors, and vendors, including signing for packages.
• Respond to emails and other digital communications in a timely manner.
• Draft, edit, and prepare letters, reports and various documents as needed.
• Handle sensitive and confidential information with the utmost discretion, ensuring compliance with company privacy policies and regulations.
• Enter employee data into the company HRIS database, onboard and load new employees.
• Support the branch's disciplinary processes and handle formal grievances.
• Address employee inquiries, concerns and or complaints.
• Responsible for ordering and maintaining inventory of branch uniforms, supplies, etc.
• Monitor and manage employee qualification expiration dates, ensuring timely renewals and compliance with necessary certifications.
• Various HR tasks including but not limited to; recruiting, complete onboarding process, pay discrepancies, and employee relations matters.

Skills

Customer service

HR experience

Communication

Organization

Calendar management

HRIS/payroll systems

Scheduling platforms (Tracktik)

Microsoft Office

Google Suite

Tools

Tracktik

Paycom

Job description

AX9 Security Inc. in Phoenix, AZ seeks a Branch Administrative Assistant to support daily operations, HR tasks, and client coordination. This part-time role emphasizes discretion and efficient office administration.

Ideal candidates have 5+ years in customer service and HR, strong Google Suite and MS Office skills, calendar management, and familiarity with HRIS/payroll systems. Experience with scheduling platforms like Tracktik is a plus.