Part-Time Sales Supervisor: Lead & Elevate Service

Dr. Martens; Paramus (NJ); Hybride; USD 29 000 - 32 000; Plein temps

Avantages offerts par ce poste

Employee discount 65% footwear

Employee discount 50% accessories

Transit & parking accounts

Retail Bonus Program

PTO and Sick Time

Employee Assistance Program

401(k) with employer match

DM Foundation

Résumé du poste

Dr. Martens is seeking a capable store supervisor in Paramus, NJ to lead the sales floor, drive exceptional service, and maximize store performance. You will coach staff, uphold brand standards, and ensure accurate stock and daily operations.

You’ll manage opening/closing procedures, balance cash, and communicate results to partners. Flexibility for evenings/weekends is required; standing and lifting up to 50 lbs is expected.

Qualifications

• 1+ year supervisory experience necessary, preferably within footwear.
• Proficient in MS Office Suite, retail/register systems, web-based programs, and computerized inventory systems. MPOS experience is a plus.
• Demonstrated understanding of basic math, including ability to calculate percentages.
• Demonstrated ability to communicate clearly and professionally to a broad customer base.
• Excellent interpersonal skills; must be approachable and polite.
• Able to work evenings, weekends, and holidays.
• Ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder or stairs.
• International/domestic travel not required, 0%.

Responsabilités

• Delivering exceptional customer service by leading the sales floor and fostering team selling.
• Elevating customer service by greeting store customers, sharing brand knowledge, and seeking to understand the needs of the customer.
• Acting as a role model to encourage a positive and productive work environment. Ensuring the team is aware of business goals and KPIs and implementing a strategy for attaining sales goals.
• Assisting in training new sales staff on job duties and product knowledge, including coaching on and off the selling floor.
• Communicating store results effectively to our business partners.
• Assisting with performing daily operations related to opening and closing store, balancing register, preparing, and making bank deposits.
• Assisting with operational tasks and physical inventories.
• Assisting with merchandising to meet Brand Marketing guidelines and enhance product appeal.
• Working with retail stock team to receive, maintain, and replenish in-store stock by maximizing organization efficiently and accurately.

Connaissances

Supervisory experience

MS Office

Retail/Register systems

Inventory systems

Communication

Flexibility

Outils

MPOS

Description du poste

Dr. Martens is seeking a capable store supervisor in Paramus, NJ to lead the sales floor, drive exceptional service, and maximize store performance. You will coach staff, uphold brand standards, and ensure accurate stock and daily operations.

You’ll manage opening/closing procedures, balance cash, and communicate results to partners. Flexibility for evenings/weekends is required; standing and lifting up to 50 lbs is expected.