Part-Time Sales Lead & Floor Leader

Build-A-Bear; Gilbert, Northern (AZ, KY); Hybrid; USD 17,000 - 25,000; Part time

Job summary

Build-A-Bear Workshop in Gilbert, AZ seeks a Sales Lead who also serves as Floor Leader on Duty. This role guides Bear Builders on designated shifts and maintains a high standard of Guest service aligned with Experience First behaviors.

On non-designated shifts, you will operate as a Bear Builder, delivering exceptional guest experiences, supporting store operations, and helping the team reach sales goals while modeling brand guidelines and striving for consistent, inviting interactions with

Qualifications

• High school diploma or GED equivalent.
• Availability to work 15-25 hours per week.

Responsibilities

• Be a role model to others in providing exceptional Guest service to ensure a memorable experience.
• Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals.
• Model Experience First behaviors and provide feedback to the management team regarding performance and compliance issues.
• Provide exceptional Guest service as Bear Builder by actively engaging with Guests and upholding brand standards.

Skills

Guest service

Leadership

Team motivation

Brand standards

Education

High school diploma or GED

Associate’s degree in business/management (preferred)

Job description

Build-A-Bear Workshop in Gilbert, AZ seeks a Sales Lead who also serves as Floor Leader on Duty. This role guides Bear Builders on designated shifts and maintains a high standard of Guest service aligned with Experience First behaviors.

On non-designated shifts, you will operate as a Bear Builder, delivering exceptional guest experiences, supporting store operations, and helping the team reach sales goals while modeling brand guidelines and striving for consistent, inviting interactions with