Part-Time Sales Lead — Experience-First Leader

Build-A-Bear Workshop; Lafayette (LA); On-site; USD 17,000 - 22,000; Part time

Job summary

Build-A-Bear Workshop in Lafayette, LA is seeking a Sales Lead who acts as a Floor Leader on Duty. The role guides Bear Builders to achieve store sales goals while modeling Experience First behaviors.

When not on duty as Floor Leader, you perform Bear Builder responsibilities with emphasis on guest service. The Sales Lead provides coaching, ensures brand standards, and delivers a warm, inclusive guest experience.

Qualifications

• High school diploma or GED equivalent.
• Availability to work 15-25 hours per week.
• Build-A-Bear store experience preferred.
• Associate’s degree in business, management, or related field preferred.

Responsibilities

• Be a role model delivering exceptional Guest service to create a memorable experience.
• Guide, support, and direct a team to achieve sales goals.
• Model Experience First behaviors.
• Provide feedback to management on performance and compliance issues.
• Act as Floor Leader on Duty on designated shifts to provide direction to Bear Builders.
• Ensure brand standards and a cohesive Guest experience across all activities.

Skills

Guest service

Team leadership

Decision making

Communication

Adaptability

Education

High school diploma or GED

Job description

Build-A-Bear Workshop in Lafayette, LA is seeking a Sales Lead who acts as a Floor Leader on Duty. The role guides Bear Builders to achieve store sales goals while modeling Experience First behaviors.

When not on duty as Floor Leader, you perform Bear Builder responsibilities with emphasis on guest service. The Sales Lead provides coaching, ensures brand standards, and delivers a warm, inclusive guest experience.