Part-Time Sales Lead - Elevate Customer Experience

N23 Premium Brands Opco LLC; Lyndhurst (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT in Lyndhurst, OH is seeking a Sales Lead to support and role model excellent customer experiences. You will collaborate with the Store Manager to become an expert on store functions and to step in as manager when needed.

You will drive personalized customer service, coach associates, and help maintain brand standards. This role requires flexibility to cover evenings, weekends, and holidays.

Qualifications

• 6+ months retail sales experience (preferred).
• Management experience (preferred).
• Tech proficient and able to operate a POS system.
• Flexible availability—evenings, weekends, and holidays.

Responsibilities

• Deliver personalized customer experiences and guide and support associates.
• Collaborate with Store Manager to become an expert on store functions and step in as manager when needed.
• Uphold high visual and operational standards and drive a customer-focused environment.
• Provide in-the-moment feedback and coaching to help associates deliver strong customer interactions.

Skills

Retail sales

Management experience

POS proficiency

Communication

Tools

POS system

Job description

LOFT in Lyndhurst, OH is seeking a Sales Lead to support and role model excellent customer experiences. You will collaborate with the Store Manager to become an expert on store functions and to step in as manager when needed.

You will drive personalized customer service, coach associates, and help maintain brand standards. This role requires flexibility to cover evenings, weekends, and holidays.