Part-Time Sales Lead: Elevate Customer Experience

LOFT; Collegeville (PA); On-site; USD 36,000 - 42,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development and careerAdv

Advancement across brands

Community impact partnerships

Job summary

LOFT in Collegeville, PA is seeking a Sales Lead to model and deliver personalized customer experiences while guiding a team of associates. You will collaborate with the Store Manager to become an expert on store operations and customer service.

You will help onboard and develop a highly engaged team, uphold brand standards, and step in as manager when needed. This role supports omnichannel shopping and strong store performance.

Qualifications

• 6‑months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point‑of‑sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

Communication

Coaching

Decision making

Organization

Delegation

Tools

Point-of-Sale (POS) system

Job description

LOFT in Collegeville, PA is seeking a Sales Lead to model and deliver personalized customer experiences while guiding a team of associates. You will collaborate with the Store Manager to become an expert on store operations and customer service.

You will help onboard and develop a highly engaged team, uphold brand standards, and step in as manager when needed. This role supports omnichannel shopping and strong store performance.