Part-Time Retail Team Lead, Guest Experience

New Balance; Saint Augustine (FL); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Job summary

New Balance is seeking a part-time Retail Team Lead in St. Augustine, FL to open/close the store, drive results, and deliver a world-class guest experience. You will lead by example, coaching associates to uphold our core competencies and service standards.

The role emphasizes leadership, training, and guest-centric operations, with a flexible schedule including weekends and holidays, while maintaining safety and execution of store procedures.

Qualifications

• Must be 18+ years old.
• 2 years retail supervisory experience preferred.
• High school diploma or equivalent educational experience.
• Demonstrated leadership ability.
• Strong customer service and verbal communication skills.
• Flexible schedule, including weekends/holidays.
• Ability to lift up to 50 lbs and perform related physical tasks.

Responsibilities

• Be a positive leadership presence on the sales floor and coach associates.
• Drive results through training and development of team members.
• Deliver a great guest experience using the GUEST service model.
• Open/close the store and maintain safety standards.

Skills

Leadership

Customer service

Communication

Flexibility

Physical stamina

Education

High school diploma

Job description

New Balance is seeking a part-time Retail Team Lead in St. Augustine, FL to open/close the store, drive results, and deliver a world-class guest experience. You will lead by example, coaching associates to uphold our core competencies and service standards.

The role emphasizes leadership, training, and guest-centric operations, with a flexible schedule including weekends and holidays, while maintaining safety and execution of store procedures.